Skyworth Philippines has been in the country for more than a decade now. The company started as a small outfit in Makati but has since grown to become one of the leading suppliers of quality electronics and appliances in the country. Today, Skyworth Philippines is a major player in the Philippine market with a wide range of products that cater to the needs of Filipino consumers.
Skyworth Philippines Entering Philippines
Skyworth entered the Philippine market in 2009 with a mission to provide Filipinos with quality electronics and appliances at affordable prices. The company quickly gained a following among Filipino consumers who were looking for value-for-money products. In just a few years, Skyworth Philippines had established itself as one of the leading suppliers of quality electronics and appliances in the country.
The present time
Today, Skyworth Philippines offers a wide range of products that cater to the different needs of Filipino consumers. The company’s product portfolio includes LED TVs, air conditioners, refrigerators, washing machines, and other home appliances. Skyworth’s products are known for their quality, durability, and performance, making them a favorite among Filipino consumers.
Beyond 10 years
As it celebrates its more than 10th year in the Philippines, Skyworth remains committed to providing Filipinos with quality electronics and appliances that they can rely on. With its wide range of products and its dedication to customer satisfaction, Skyworth is poised to continue its growth in the Philippine market and become one of the top brands in the country.
Skyworth Philippines History
Skyworth Philippines has been in the country for more than 10 years now. It all started when we first opened our doors in June 2011. We are proud to be the first and only official distributor of Skyworth products in the Philippines.
Since then, we have been providing top-quality television sets and appliances to our customers nationwide. We have also partnered with some of the country’s leading retailers to make our products more accessible to everyone.
In just a short span of time, Skyworth has become one of the most trusted names in the home entertainment and appliance industry. This is because we always put our customers first and provide them with nothing but the best products and services.
We are looking forward to continuing our journey in making every home a Skyworth home.
Skyworth Philippines purpose, value, and culture
Skyworth Philippines was founded on the belief that everyone should have access to quality, affordable electronics and home appliances. We are a company that is committed to making a difference in people’s lives by providing products that improve the way they live, work, and play.
Skyworth Philippines Purpose
Skyworth Philippines purpose is to enrich people’s lives through technology. We do this by creating products that are designed to be easy to use and affordable. We also work hard to ensure that our products are accessible to as many people as possible.
Skyworth Philippines Value
Skyworth Philippines value innovation, creativity, and customer satisfaction. We believe that our products should make life better for our customers, and we strive to provide the best possible experience for them. Skyworth Philippines are always looking for new ways to improve our products and services, and we welcome feedback from our customers.
Skyworth Philippines Culture
Skyworth Philippines culture is one of teamwork, respect, and integrity. We work hard to create an environment where everyone can succeed. We value diversity and inclusion, and we strive to create a workplace where everyone feels like they belong.
Giving Back to Community and Medical Mission
Since its establishment in 2011, Skyworth Philippines has been giving back to the community and medical mission. The company has sponsored various medical missions organized by different groups, including the Philippine Medical Association, the Philippine General Hospital, and the Manila Doctors Hospital. It has also provided financial support to different charitable organizations such as the Red Cross, Habitat for Humanity, and UNICEF.
Commitment to Environment
In addition, Skyworth Philippines participates in various environmental protection initiatives. It is a member of the Zero Waste Management Coalition of the Philippines and promotes the use of environment-friendly products. The company also supports tree planting activities organized by different groups.
How Skyworth Philippines Survive the Pandemic
This past year has been a difficult one for many companies and their employees. Skyworth Philippines, however, has risen to the challenge and found innovative ways to support their workforce.
Through it all, they have managed to maintain exceptional employee benefits that help their employees feel secure and appreciated. These include flexible working arrangements, enhanced medical insurance coverage and financial assistance.
We hope this will provide valuable insights into how companies can care for their staff even in difficult times.
Skyworth Philippines’ Pandemic Support
Skyworth Philippines has been providing unprecedented support to its employees amidst the pandemic. To protect its employees’ physical and mental health, the organization has implemented a number of initiatives designed to help them make it through this difficult period.
Skyworth Philippines Financial Assistance
First, Skyworth Philippines provides financial assistance to employees whose main source of income is at risk due to the pandemic. This assistance is available in the form of grant and loan packages that can be used for rent payments, groceries, and other essential expenses.
Skyworth Philippines Mental Health Guidance
Next, they provide mental health guidance via one-on-one counseling services conducted by qualified professionals. For those struggling with stress or anxiety due to the ever-changing COVID-19 situation, Skyworth Philippines also facilitates online seminars and workshops on self-care, work-life balance, stress management, and other related topics.
Flexible Working Arrangements
Finally, Skyworth Philippines offers flexible working arrangements such as remote work and staggered shifts that are designed to reduce contact with other people while preventing burnout due to long hours in the workplace. This allows employees to continue providing meaningful contributions without compromising their physical and mental wellbeing.
Employee Benefits to Keep Workforce Motivated
Skyworth Philippines is one of the few companies that adopted innovative employee benefit programs during the pandemic. This was made possible by the company’s commitment to its workforce, ensuring job security and improved quality of life for their employees amid the challenging times.
Skyworth Philippines initiatives include:
- Health Insurance: Skyworth Philippines provided their employees with comprehensive health insurance that includes coverage for illness, hospitalizations due to accidents or other health concerns, as well as emergency medical evacuations.
- Work-from-home Reduction Program: To ensure that their employees feel more comfortable working in a familiar environment, Skyworth Philippines reduced their work-from-home policy during the pandemic.
- Career & Leadership Development Programs: To keep their staff motivated and productive during this period, Skyworth Philippines implemented various career and leadership development programs to help them gain better insights and understanding on how to stay competitive even when facing adversity.
- Financial Aid Programs: Skyworth Philippines also provided financial assistance to their employees in times of need, such as unexpected expenses or emergency situations.
These sets of employee benefit programs offered by Skyworth Philippines allowed them to keep their workforce motivated and engaged despite the challenging times caused by the pandemic.
Implementing Safety Measures Across the Company
The health and safety of Skyworth Philippines’ employees are a priority. To ensure the safety of its staff amidst the pandemic, the company implemented several strategies across all its departments to prevent disease transmission.
Thermal Scanning Protocols
Skyworth Philippines’ implemented thermal scanning protocols at all its workplaces. Every employee is required to have their temperature checked upon entering the building, and if they show signs of fever they are denied entry until they can provide proof of a negative COVID-19 test result.
Social Distancing Guidelines
Skyworth Philippines has also put in place social distancing guidelines for its employees, requiring that everyone keep a distance of at least 6 feet from one another at all times during working hours. Mask-wearing is also mandatory in all work areas and shared areas like break rooms and bathrooms.
Sanitation Procedures
To keep its workplaces clean and safe, Skyworth Philippines has put in place regular sanitation procedures that include wiping down desks, chairs and other surfaces with antiviral disinfectant two times per day. The company also encourages frequent handwashing and provides hand sanitizers for use in various common areas throughout each department.
Financial Assistance Programs for Employees
In these uncertain times, Skyworth Philippines has adopted a policy of providing financial assistance to its employees. This assistance package includes:
- A Basic Safety Net – Skyworth Philippines provides a basic safety net by providing relief allowances to employees who have been affected by the pandemic, either through no-work days or reduced working hours.
- Financial Grants and Loans – Skyworth Philippines has also implemented programs for its employees that include grants and loans for those in need of additional financial assistance to cover medical bills or other related expenses.
- Retirement Benefits – This topic was on the table and we hope it’ll will gets an approval.
Through its financial assistance programs, Skyworth Philippines is showing its commitment to its workforce during these challenging times and helping to secure their future at the same time.
Job Security Amidst New Challenges
Skyworth Philippines’ commitment to their employees is reflected in how they provide job security even amidst the new challenges that the pandemic has brought. In light of the crisis, they focused on programs to ensure no employee is left behind. Through career development and re-skilling initiatives, they made sure their employees can face the changing landscape head-on and stay employable.
To keep jobs secure and create new ones, Skyworth Philippines:
- Implemented a hiring freeze and headcount reduction program for affected departments
- Prioritized retraining and redeployment for affected employees
- Offered Wage Subsidy Program to help bridge part of the salary gap during the transition
- Re-invested profits back into their workforce by launching an R&D initiative called “Project ZERO” which created more new positions in 2020
- Expanded its remote working policies to continue building their products from any location with stable internet access
These measures allowed Skyworth Philippines to keep afloat during the pandemic while still providing a safe space for their employees. With these benefits, it’s no wonder that Skyworth Philippines is one of the top companies in its industry.
Adapting to Changes to Ensure Business Continuity
Skyworth Philippines has gone the extra mile to ensure business continuity during the pandemic. The company has implemented a number of proactive measures to ensure the safety of its employees and the continual operation of its business.
These measures include:
- Implementing flexible working arrangements for employees, allowing them to work from home in order to minimize physical contact and reduce commuting time.
- Offering financial aid (such as salary advances) and discounts on utility bills to employees who are facing financial distress due to the pandemic.
- Introducing health and safety guidelines designed to protect both employees and customers from virus transmission and other risks associated with the pandemic.
- Providing mental health support for employees dealing with heightened stress levels due to their work or home situations.
- Arranging online seminars on topics ranging from job search strategies, wellness tips, and leadership development skills to help employees stay informed and motivated during this difficult time.
By adapting quickly and taking these proactive steps, Skyworth Philippines has been able to survive through this difficult period while fulfilling its service promise to its customers – continuing operations both on-site and online while maintaining a healthy work environment for its employees.
After Sales Service in Difficult Times
Skyworth Philippines provides high-quality after-sales service to ensure a smooth transition from installation to usage, even in the midst of global pandemic.
As a customer, you’ll benefit from their thoughtful service, which includes free delivery, installation and orientation of your smart TV. With these services, you won’t have to worry about the setup process. An efficient and knowledgeable team of technicians will ensure that your TV is correctly installed and ready for use.
Extended Service
Not only that, but Skyworth Philippines also provides an extended service on all their products. This means that if you run into any issues with your TV during its lifetime, they will be able to provide repairs at fair cost. Furthermore, they offer 24/7 customer support so that any questions or concerns can be addressed quickly and efficiently.
Skyworth Philippines offers the most comprehensive after-sales service available for smart TVs—find out more here!
Skyworth Philippines After Sales Service Overview
Skyworth Philippines provides premium after-sales service for smart TVs with a wide range of innovative features. Whether you’re looking for product advice, technical assistance, or repairs and upgrades, our knowledgeable staff is always ready to help.
We offer customers several options when it comes to after-sales service:
- Online support: Skyworth Philippines website offers comprehensive product advice and guidance, troubleshooting tips and repair instructions to help you get the most out of your Skyworth TV.
- Telephone assistance: Our trained customer care professionals are available on the phone to answer all your questions about Skyworth products.
- On-site service: For more complex problems, we have teams of experienced technicians who can provide on-site repairs and upgrades.
At Skyworth Philippines, our goal is to make sure that every customer has a positive experience with our products. We understand that buying the latest technology can be an intimidating process, which is why we strive to make sure everyone has access to the help they need when they need it.
Skyworth Philippines Technical Service
Skyworth Philippines after sales service provides excellent technical assistance for consumers that purchase one of their smart televisions. The company offers quality customer service from highly trained professionals who can answer any questions you might have about your product. Plus, they have a team of certified technicians available to assist customers in getting the most out of their TV.
If you ever experience any kind of difficulty with your Skyworth product, their technical service team can help. They guarantee that all their technicians are well-trained and equipped with the right tools and resources to best address your issue quickly and efficiently.
Two years warranty
In addition, Skyworth also provides a two years warranty on all their television models. This covers parts and labor costs in the event that any kind of hardware or software problem occurs during normal use.
Skyworth Philippines truly sets the bar when it comes to after sales service for smart TVs, ensuring customers receive the best assistance possible for their products—even after purchase.
Skyworth Philippines Warranty Services
At Skyworth Philippines, you’ll get peace-of-mind knowing that their products are backed with a comprehensive warranty. Skyworth offers three different warranties for Smart TVs, each with varying levels of coverage and services:
- The 2 Years Standard Warranty covers all parts and labor for any defects in material or workmanship, as well as any television problems encountered during normal use.
- For ultimate peace of mind, the 2 Year Warranty includes 24/7 technical support and priority service at participating centers across the country.
No matter which warranty you choose, you can be sure that Skyworth Philippines has your back should you run into any issues with your Smart TV. They provide fast support to ensure that your Smart TV lasts for many years to come.
Skyworth Philippines E-Warranty Support
When it comes to after-sales service, Skyworth Philippines offers the extra peace of mind with their E-Warranty Support service. This offers customers 24/7 access to a dedicated team of technicians and technicians-in-training who are ready to assist with any technical issues that arise in the future.
Contrary to traditional warranty services, Skyworth Philippines’ E-Warranty Support is designed specifically for the digital age. Customers can register their smart TVs online, make use of diagnostic testing tools and resources, troubleshoot potential problems with help from technicians directly over chat or email, and even make requests for spare parts—all within a few clicks.
The cherry on top? Skyworth Philippines’ E-Warranty Support service makes sure that all repair requests are addressed within 24 hours. This means that customers don’t have to wait too long before they can get their televisions up and running again.
Availability of Skyworth TV Accessories and Parts
When you invest in a Skyworth smart TV, you can rest assured that you’re also getting access to high-quality accessories and parts. Skyworth has a wide variety of all the add-ons and spare parts you’ll need for your TV with the option for purchasing additional items at any time.
No matter what type of accessory or part you’re looking for, you’ll be able to find it easily with Skyworth Philippines. From batteries and remotes, to mainboards, power supply and others components, to stands and cables, Skyworth has long lasting, reliable products that perfectly fit into your TV setup.
Skyworth parts replacement availability
But it doesn’t just stop at the basics – if there are specific features or products that need replacing because of damage or wear-and-tear over time, then Skyworth Philippines is still here for you. It offers replacement screens, remotes, mainboards, power supply and others components and wireless adapters. No matter what issue arises with your TV, Skyworth offers everything needed to make it run smoothly again.
This extensive selection of high-quality parts is designed to provide customers with peace of mind knowing that they won’t have future issues down the line because their smart TVs will always have genuine splices available when needed. Now that’s true after-sales service.
How to Avail of Skyworth Philippines After Sales Service
Skyworth Philippines provides a wide range of after-sales service to make sure your Smart TV keeps running smoothly. Here’s how you can avail of this support:
- Reach out to customer service directly regarding any issue or query. Skyworth Philippines offers multiple ways for customers to contact them – via telephone, email, and social media platforms.
- Visit a Skyworth Service Center located in key cities near you for assistance with product repair and servicing. Each Service Center is staffed with knowledgeable personnel who are ready to provide expert care and advice on all Skyworth products and services.
- Utilize the online troubleshooting guide or online customer forum for self-help regarding specific issues or questions about your Smart TV.
To ensure a hassle-free experience, Skyworth Philippines recommends that customers reach out as soon as possible when they encounter any problems with their Smart TVs so that their trained service personnel can provide prompt assistance and quick resolution of the matter.
Skyworth vs Other Brand
Skyworth has been in the Philippine market for over 10 years now. It is a well-known brand that offers good quality products. However, there are other brands that offer better quality products at a lower price. So, which one should you choose?
Price wise
There are a few things to consider when choosing between Skyworth and other brands. The first is price. Skyworth offers good quality products at a higher price than other brands. If you are looking for the best value for your money, then other brands may be a better option.
Quality
The second thing to consider is quality. There is no doubt that Skyworth offers high-quality products. However, other brands may offer better quality products at a lower price. So, if you are looking for the best quality, then Skyworth may be a better option.
Service
The third thing to consider is service. Skyworth offers excellent customer service. Other brands may not offer the same level of customer service. So, if you are looking for the best customer service, then Skyworth may be a better option.
Conclusion
In conclusion, it depends on your needs and preferences as to which brand you should choose. If you are looking for the best value for your money and best quality, then Skyworth may be a better option. And if you are looking for the best customer service, then Skyworth may be a better option.
Smart TV’s
And, when it comes to choosing a Smart TV, Skyworth Philippines provides excellent after-sales service. They offer a range of options to maximize your Smart TV experience, including Android TV, Google TV OS and a suite of features such as voice search remote control and personalized viewing. Moreover, they provide dedicated technical support to help you with any issues that may arise. With Skyworth Philippines, you can be sure of enjoying your Smart TV experience without any worries.
Furthermore, in the midst of this global pandemic, Skyworth Philippines stands out as a model of how a business can successfully balance its obligations to its employees with budgetary constraints. By recognizing the financial and professional needs of its workers and finding creative solutions to meet them, Skyworth Philippines demonstrates a commitment to its employees’ well-being that any business can draw inspiration from. Their decision to provide a package of employee benefits tailored to pandemic needs has enabled them to build a resilient and supportive community of workers despite the challenging times.